Support

Branch Office Solutions works to be a leader in the document output industry through our enhanced, customer-driven support mechanisms. These systems put you in control of your account and reduce the headaches associated with managing your document output devices, including reporting of meter readings, ordering of toner, and even service monitoring. Visit our support page to learn more about how these utilities and programs can help your business.


Introducing Print With A Purpose™

The core of Branch Office Solutions can be seen in our winning Print With A Purpose strategy. The highlight of this strategy is a six-point process we use to analyze, evaluate, propose, implement, and support document output equipment and solutions for your office. Organizations with just one device or large enterprise operations, spanning multiple locations, will all benefit from the cost savings and increased efficiencies realized using our unique Print With A Purpose process.

The six phases of our strategy include:

  •   Print assessment and recommendation using on-site visits and software to analyze your entire output operation.
  •   Fleet Optimization where Branch redeploys or eliminates devices, while at the same time providing alternatives to aging or costly systems.
  •   Remote monitoring using our IDS System, unparalleled in the industry, so that we can proactively manage your account.
  •   Automatically collect meter readings to ensure accurate billing and automatically replenish toner.
  •   Provide a concise, consolidated invoice for service on all equipment.
  •   Conduct follow up meetings and survey customers to identify new savings or areas of improvement.

Watch the video to learn more about Print With A Purpose and how it can help you and your office. With Branch you won't just print, you'll Print With A Purpose!


Giving Campaign

The Branch Office Solutions giving campaign is designed to help those less fortunate living in the Charlotte region. Our philosophy is that we should give back to the communities we serve as thanks for the support our customer's give to us through their purchases. It is also central to the belief that we do our best to act as good corporate citizens.

Promising Pages

Promising Pages For the 2014 Print With A Purpose™ campaign, we have selected Promising Pages, an organization dedicated to promoting the love of reading in children. Promising Pages collects new or gently used children's books and wraps them as special presents to redistribute them back into the community to kids who have few, if any books at home. The effect this has on children when they receive a book is immediate and amazing, yet the lasting impact on our community is truly immeasurable.

Promising Pages accomplishes this with the help of their mascots, Erm the Book Worm, and their Magic Book Parties. Kids light up with excitement when they receive their gift wrapped books presented as 'Magic Gifts'. Eighty percent of the books collected are from kids who have outgrown them. They are in great shape, having only been read a few of times, which makes them perfect to wrap and gift to another child.

These 'Magic Gifts' greatly impact the kids who receive them. You can literally watch the magic happen as their little faces light up when they receive their books at one of our Magic Book Parties. The goal is that the excitement generated by these parties sparks the child's enthusiasm toward reading and learning for a lifetime.

This is monumental because it's the good readers who make the good grades, who have good self esteem, who later go to college and get scholarships and break the cycle of poverty. The Promising Pages concept has already proved to have a big impact in the kids we have served.

However, more books need to be distributed and you can help. Visit the Promising Pages website for Magic Book Drop locations, or stop by the Branch Office Solutions, Inc. print shop and donate books in the Promising Pages bin. Every book will be inspected, cleaned, and if applicable, wrapped for a child. Books that are not suitable or age appropriate will be sold in one of the period book sales, with the funds going to further help the Promising Pages program.


Environmental Stewardship

Environmental StewardshipOne organization that is very diligent in their conservation effort is Plant-It 2020. Through their work they have planted thousands of new trees throughout the world. Branch Office Solutions, Inc. has committed to promoting awareness of this organization. This is our way of helping to developing our renewable resources for future generations.

Plant-It 2020 is a well respected, non-profit foundation devoted solely to planting trees throughout the world. Planting a tree has many long-term benefits, including reducing our reliance on foreign sources for wood products, reducing soil erosion, and as a renewable source of energy.